Our first experience with Ron Tonkin mazda service department far exceeded our expectations due primarily to Alex. He made everything so easy for us Great customer service.....
This is our second Mazda purchase through Adrian at Ron Tonkin. He has been a roll the sleeves up kind of sales rep both times. He goes out of his way to make sure questions are answered, details are attended to, schedules are accommodated, and pricing is as transparent as possible. I will return to Ron Tonkin and request Adrian Negrete if I'm in the market again for a vehicle, new or used.
Great place. Nick Freese in particular was extremely attentive every step of the way. He answered all of my questions, got me an amazing deal, and walked me through purchasing the car of my dreams. If you're in the market for a new car, I highly recommend this dealership.
Friendly service service staff. Great service. Love the service video they provide when service on my car is complete.
I worked with Leon Jones to add another Mazda to the family fleet. One of my reasons for choosing another Mazda was the excellent and conscientious service I’ve gotten from the Tonkin crew in the past. Leon made sure I got exactly what I wanted, was candid about recommendations, and put together a package that fit my needs and budget.
down to earth place. Dan is the man.
I love my new Mazda! It has more than I imagined! Nick Freese was amazing to work with.
I worked with Nick and it was a really wonderful experience. I came in looking for one vehicle and ended up with something completely different but am so glad I did. Everyone was kind and professional while being warm and straightforward. I would absolutely recommend them to my friends and family
Service Advisor, Sharonn Sanchez, was terrific. Extremely helpful. She was training a new person, who was also terrific. Regular service of my Mazda at Tonkin Mazda gives me peace of mind. Clean and cheerful waiting areas help make the time pass as does access to the internet.
Our salesman nice everything was fast right to the point thx michael k.
Had a great experience leasing a 2021 CX-30. Daniel Lysenko was very helpful in having the car ready, going over the features and pricing options. I was able to get the price I wanted and I love the car!
Always a good experience at this dealer. I have got 3 cars from them over the last 4 years. This time i had a great sales rep named Nick Freese. I recommend anyone to check them out.
Tonkin Mazda was awesome to deal with and Scott B. was the best salesman and very knowledgeable about his product! ***3/21/21 UPDATE*** We just had service work performed on our CX-9 and Peter in service was awesome to work with. He took care of all our concerns and set us up in a loaner vehicle since they needed our car multiple days. Tonkin Mazda continues to impress!
I bought my Mazda CX-5 SUV at Ron Tonkin Mazda in Portland. Had the pleasure to be helped by a great salesman, Leon Jones, who is very knowledgeable about the cars they sell, picked up three possibles based on my needs that I had conveyed to him and, finally, helped me select the right one. No pressure on me having to buy one. In fact I had to leave the dealership for a while to attend my grandson’s birthday and he was just fine with that. I was given a good price with all the available rebates. The paperwork ...
My wife and i purchased a new 2021 Mazda CX5 at Tonkin Mazda. The sales person Nick Freese was especially helpful in securing a price offer for us superior to that of competitors. Nick was also especially helpful and patient in explaining all of the many of the features of the CX5. Furthermore, Nick has generously offered to help us with any question we may have in the future regarding the CX5. We are extremely happy with our new Mazda and with the purchase process we experienced with Nick and the Tonkin staff.
I recently purchased a new Mazda CX-5 from Ron Tonkin in Portland,Or. Scott Barney was the salesman that helped me through the process. What a great salesman and polite gentleman he is. Not only did I get my perfect car at a good price, but Scott made the car buying experience the best ever. Both Scott and the other salesman, Alex Simotas are wonder representatives of the Ron Tonkin dealership. Thank you guys for helping my wife and I with our purchase.
First of all I would like to acknowledge and thank Scott Barney and Jack for their competence, their friendliness and helpfulness during the process of getting our new car. They made sure we knew and understood what was going on every step of the way. Everyone we encountered were very helpful. Again, big thanks to Scott Barney for going above and beyond the call of duty.
I got in and out with a new car in less than 2 hours. Scott Barney was extremely helpful, knowledgeable, and great at communicating throughout the process. Scott is super friendly and made you feel comfortable. I highly recommend this dealership and specifically, Scott Barney!
The service manager Jenny is so nice and positive. She is so supportive. Very honest when I get work done . She is super friendly and I come here because the entire staff and management is amazing! Thank you so much . !
***UPDATE*** Jamie from Customer Relations reached out to me to rectify this concerning experience. She was friendly, accommodating, and apologetic about this visit to Tonkin Mazda. After speaking with her, I was able to receive a refund for the difference. I appreciate that Tonkin Mazda has made this right. I went to Tonkin Mazda of Portland the week of January 17th, 2021, because I needed to have an accessory installed. Before I booked my appointment, I checked different locations to see pricing (Washington and Oregon). I checked this pricing around November of 2020. At that time, I was quoted $135 for installation after ...
What a great experience, am I allowed to say that about buying a car? Ryder is a stand up guy who I would recommend to anyone! I live in Seattle and before I could even crack a joke about delivering the car to me, Ryder volunteered to drive it 3 hours to me. It is service like this that will guarantee I shop here first in the future.
Very kind, and genuine, people. They will take all the time in the world to work with you. I will definitely be telling my friends, and family, about this dealership. I 100% recommend them!
We had the best car buying experience with Michael Kasper here. Mazda has good vehicles and we wanted to compare mazda to some other brands. Michael was very helpful. He gave a ton of useful info, answered questions, was very knowledgeable and then walked us to Toyota to compare. We haven't yet made a total decision, but the car buying experience would be so much better if all sales people were this good
My wife and I bought a used Camry from Jack and got the pleasure of working with Evan after the sale to insure the car was in great working order. They did an awesome job at insuring our car was good for us. Thank you for the great service.
We purchased our CPO Mazda CX-5 in July 2019. We knew which one we were specifically interested in. We called ahead and they were ready and waiting. We were happy with the SUV but we noticed a dent in the back plastic bumper. We negotiated a repair as part of the sale. There was a delay in getting this done but ultimately it was taken care of with superior customer service. We felt we got a fair deal and are happy with the service all around. I would recommend this dealership to anyone.
My husband and I were in Oregon and on our way back home to Seattle from a road trip around the state. We saw a Certified used 2016 Mazda CX-9 Signature via Autotrader.com. We thought we'd drop in and see if we could bring home a "new" car as we have been looking for a 7 seater SUV for a few months now. When we arrived, we were greeted by Alex Simotas. Alex was very personable, professional, knowledgable and made us both feel very comfortable. He was not your typical sleazy car salesman...he felt almost like a ...
Kasper, Will and Trask made my first new car buying experience easy and painless. I love my new car and I was happy through the process beginning to end. I will continue to come here for service and for any future purchases. Thank you again!
Best car buying experience ever! Every person I dealt with start to finish was fantastic. I’ve been coming here for service for four years or so and I absolutely recommend all aspects of this Mazda dealership!
I had my car serviced at Ron Tonkin by Justin. He was incredible. He was honest, communicative and extremely caring towards my current situation. Highly recommend working with him for all your Mazda needs.
Awesome Device Crew and Dept.
I bought a used Subaru this weekend from Mike Kasper. He was FANTASTIC! He did not pressure me at all to buy the car. He wanted to make sure it was the right car for our family. He was very knowledgeable, upfront, and was really nice to be around. He was extremely conscientious and caring as well. My two sons and I truly enjoyed spending time Mike, and highly recommend you make an appt with him to show you some cars. He will get you the car that works best for you, not for him. 🙂
Nice sales team, great product and better than average prices.
Great place. Got a 2019 CX-5 Signature from them at a great price that worked for both parties. Alex was extremely easy to work with and the whole process from trading in my car, getting a final price and paperwork was simple and hassle free. Everyone was so polite in the dealership and there was no pressure about getting any add-on's or irrelevant options that I was not comfortable with. Would highly recommend them for buying mazda's!
I went to Ron Tonkin Mazda unsure of what SUV I was interested in. While I was there, Jeff showed me the vehicles I was interested in and gave me lots of useful information along the way! I didn't feel pressured to buy, or to look at anything above my price range. In the end I wound up buying elsewhere, but my experience with Jeff was great!
I have been having my Miata's serviced at Tonkin for about 25 years; even though I didn't buy from them. They have (or had) a great lifetime oil change deal, they have friendly service advisors, and the free wifi while waiting is nice.
The service deparment is amazing. I have gone to a few different dealerships and have never been treated as well as I was here. All the workers were polite, courteous, and they even made a video of my car showing me the full check up they performed. Great service all around!
Thank you Mike Kasper! Mike helped my partner and I out in the purchase of a new-to-me Audi Q5. He spent all day with us, patiently letting me do multiple test drives, even the same car twice.. we ended up finding the one that was just right for us in the end. Without his patience, I wouldn’t be in the car I am today. If you need help with a Mazda or someone to help facilitate another used car (they have a huge selection there) ask for Mike Kasper. He will patiently guide you to the right option. Thank ...
By far the best dealership experience! Alex Simotas sold us a pre-owned car and was super helpful, not pushy, and gave us plenty of time to make up our minds. The whole team from sales to financing to service have all been focused on making my experience feel effortless.
I can not say enough good things about Kareem Rahima and Arian Silver about the customer service of making buying a new vehicle a non stressful enjoyable experience. I am most grateful that I was able to work with them. I want to thank them both for their courteous help. I HIGHLY recommend buying a vehicle at Ron Tonkin Mazda.
Awesome place and such a friendly environment and helpful caring service!
I had been stressing about where to trade in my car as it was losing value faster than I could pay it off. I showed up to look at a used Mazda 6 but it had just sold not two hours prior. Leon Jones helped me find another option in leasing, and it was a fast, and super easy process. Roy Ramirez was our guy in Finance and was also super easy going and an awesome guy to work with. I wouldn't hesitate to buy another car from these guys and I suggest people do the same. Even when I ...
We L❤️VE Steve Ballweber in the Ron Tonkin Mazda service department!!! He takes great care of us and our car. He is trustworthy and personable, you know you aren't being taken advantage of when working with him. Steve goes out of his way to make sure you are happy with the service you receive. Steve's old school sense of customer service is a rare treat in today's world.
Amazing experience here. Didnt feel like I was attacked when looking at the cars. The entire time I only spoke to one guy named Will (honestly one of the best salesman I met to date). Unlike other places who bring in the manager and try to pressure you into buying a car. Here it was no pressure. Definitely coming here in the future. Not pushy at all and hassle free. The other staff are really friendly too.
Just looking g thru the new models Mazda salesman wa helpful provides us the necessary detail but next time to buy well go there first
The service department at this Mazda location is wonderful. Steve Ballweber provided me with exceptional customer service while replacing my transmission and addressing a few other items with my car. Steve and the rest of his team made this process very smooth for me. It could have been stressful, but instead I felt taken care of throughout the process. l would describe my experience at this service department as professional and courteous, and would definitely recommend taking your Mazda here for services and repairs.
Scott Barney was exceptional. He went over all details of my new Mazda CX-5. He was patient, kind, professional, and knowledgeable. Thank you Scott and thank you Ron Tonkin Mazda!!
Very nice people wor k there and they worked with me to get into a car
Excellent service, no pushing, great experience
Best place to get a car. Ask for Leon Jones for the best deals anywhere! Tell him Jenifer recommends Mazda!
Everyone here was so nice and helpful. Our salesman Alex was extremely knowledge and honest about the cars which helped us feel confident in our decision. He was incredibly patient and even stayed late to make sure everything was in order so we could take the car home that day. I am so happy with my new car and it was such an easy, pleasant experience thanks to the wonderful people of Tonkin Mazda. I can't recommend this place (and Alex) enough.
Helpful, not the fastest service but always appropriate advice
Bought a new CX-9 here. Great experience. Their service department is amazing! Other dealers were telling me I needed a new headlight for $1600. They had it repaired with no charge! Thank you Brian!
Izzy, May & Maggie very friendly, knowledgeable & helpful, frankly more helpful, friendly & knowledgeable than the dudes working there....
I send my Family to these guys, I buy from these guys I send friends to these guys. Scott Barney is an awesome sales guy who always gives the best service you could ask for. The GSM Brandon is a stand-up guy, I would wear a T-shirt with their faces on it if I had one, as long as they sell cars I will buy from them.
Ed in service is the Best!
8/6/2019 Once again I received "Top Shelf" service at Ron Tonkin Mazda!! The place has a great vibe & everyone is very friendly! The Certified Sales Associate Michael Kasper had gone over & beyond as always helping me find a car until I found "the one!" Dimitry the Finance Manager got me in & out in no time signing paperwork having me feel excited about what I was about to purchase. This is my 9th purchase at Ron Tonkin Mazda & it won't be my last!! Thank you Michael, Dimitry & the Crew!! ======================================================== 2018 Outstanding Service by ...
I had a great experience purchasing my 2019 CX-3! Scott worked with us on our price point, payments and got us out in the exact car we wanted. Only missing 1 star because we had an appt and he had to keep putting us with someone else because he was still working with another person and seemed a little flustered. I would highly recommend Ron Tonkin Mazda!
I was looking online for a certified pre-owned Mazda for my girlfriend and I checked out Tonkin Mazda because I bought my used truck from Tonkin Toyota a few years ago. The past experience was great and shopping earlier this week was great as well. Excellent communication and professionalism from Kareem, who was also straightforward and honest. My girlfriend ended up finding a different Mazda from a different dealership but personally I would still shop at Tonkin Mazda (or their whole Auto group) and/or refer them to anyone looking for a new/used car.
Only went in for a recall but friendly, accommodating staff. Not ideally located for me for general service, but I imagine current customers are pleased.
Impressed with the customer service
I had a great experience with Leon Jones helping me get my daughter into a new lease car. He promised he’d help her get a great deal with a new cx-3 and he did. I was nervous about dealing with someone since I was in Dallas and he was in Portland but he eased my fears and made everything easy. Thanks 🙂
Traded my daughter’s lease and she got a new lease. Leon Jones was very helpful and did everything he promised to do with our deal. Excellent deal and got my daughter rolling again with a new CX-3. She’s happy so mom is happy.:)
Very friendly and nice ride
Super easy and cars are already aggressively priced. Knowledgeable and willing to go the extra mile to help. Scott Barney was very professional, friendly and easy to work with.
Scott Barney was great at helping me find the perfect Mazda! Highly recommended!
Ed Scott is the best!!
Great service department!
Scott is a fantastic guy. Straight talking and really helpful. Happy to have bought our car at Tonkin Mazda with him
Always professional. Always the best customer service!! Its always a fun and extremely enjoyable experience! We drive and hour and a half to see them when we need service because its always one of the best experiences to be treated with such quality customer service. They are truly the best! Thank you Tonkin Mazda and all of your employees. You guys rock and we appreciate all your hard work!
Scott Barney is the #1 reason I bought this car! I have loved my 2015 Mazda3 hatchback since the moment I drove it off the lot. While in for routine maintenance check earlier this month, Scott showed me the new models. He spoke to ME, not my husband, because it is my car; something I think most women can relate to! I never felt pressured to buy and he answered about a million questions I had, even when he knew I wasn't buying a car that night . I just drove my 2019 model of the same car home (via a zoom zoom ...
Fantastic service, Very chill atmosphere. Super helpful staff. Scott Barney was very knowledgeable about the cars and took a lot of time showing me the ins and outs of how the car operated. Really satisfied.
I had a problem with my Sunroof not closing all the way and would then open up. I just dropped in at the service center and the first person I talked to came right out and fixed it at no charge 🙂 Awesome Customer Service 🙂 Thank You Ron Tonkin Mazda 🙂
Great place visiting...
Had a great experience working with Scott Barney at Ron Tonkin Mazda in Clackamas Oregon. He was knowledgeable, efficient, and straightforward. We had been to several other dealerships and this was by far the best. Highly recommend!
we worked with Scott Barney and could not have had a better experience. They were extremely helpful and pleasant to deal with. 5 stars for him definitely!
Scott Barney was an amazing salesman to work with! Very cool and down to earth and was very accommodating to us!!